FREQUENTLY ASKED QUESTIONS

•  We are registered per the Pennsylvania Home Improvement Consumer Protection Act – PA  Home Improvement Contractor #037991.
• Our insurance is with Selective Way of America, through the Meehan Agency in Havertown.

^• TJ’s Painting was founded 35 years ago, operating part-time while our owner (Ted) was a public  school teacher… TJ’s Painting & Renovations Co. has been in business full-time for 20 years,  serving the Main Line and surrounding communities.

• We are a finish contractor focused on – interior painting, custom carpentry, trim carpentry, interior doors, finished basements, and kitchen remodels.

•  Depending on the trade or service, we are booked out for approximately 2-4 weeks for painting,  trim carpentry, electrical & lighting, and handyman projects. For custom jobs, please contact us  HERE for our current schedule.

• For simple projects, virtual quotes are available. Email Ted HERE for more  information.

• Depending on the project, the quote will take 1-2 days or up to 1 week.

• Yes. We offer referrals by email or phone. Due to the pandemic, site visits are not presently being  offered.

• Each type of project has factors and logistics that affect project timing, depending on the scope of  the project and the trades involved. We also have strict guidelines in-place to maintain social  distance, which results in smaller team assignments. Subsequently, jobs are taking longer than  usual due to restrictions and requirements to minimize social contact during the Covid-19  pandemic.

• TJ’s owner – Ted, supervises all jobs and will be your direct point-of-contact for scheduling, customer service, and quality-control of all the work on your home. You can contact Ted by phone Monday-Friday from 7:30-5:30, as he picks-up all calls from customers.  Ted also oversees and leads the planning with TJ’s professional team of master carpenters, trim carpenters, finish painters, electricians, and our talented handyman team. However, since TJ’s is typically running 8-10 jobs at a time, Ted can no longer honor requests to perform any work directly himself.

•  Our supervisors are very good at maintaining and evaluating quality-control. However, TJ’s owner  Ted is onsite to oversee quality and to perform final inspections on a regular basis.

• Generally, our painters and trim carpenters start between 7am and 7:30am. If a demo is involved,  we start later. Saturday is an optional workday for our team members. Generally, we are closed  on Sunday’s.

• TJ’s has 11 painters and 6 carpenters. We also have 3 master carpenters who can construct and  install custom built-ins and custom millwork or trim-work. This list includes full-time and part-time  team members.

• We primarily offer exterior painting, and the carpentry and handyman projects that are part of  exterior painting jobs. We also offer power washing services. As of 2021, TJ’s no longer offers  any other exterior project services.

• Our trim carpenters can successfully install all types of trim, from basic stock trim to custom  wainscoting, crown molding, coffered ceilings, and custom built-ins.

• We have experience in installing stock handrails to perform highly custom staircases.

•  We mostly work with Sherwin Williams and Benjamin Moore. Though, we are open to other  brands as well, such as Fine Paints of Europe.

• We offer what Ted calls a Flex Scheduling Special, which is savings based on how far out the  project is scheduled in advance. A minimum of 45 days is required to receive the Flex Scheduling  Special savings. Of course, the start date is the only date “flexed.” Once we start the project we  work straight through to the end.

• Our proposal and contract are separate documents. The proposal is emailed first. If the project  pricing meets the planned budget, then traditionally the contract follows.

• We accept checks only.

• We offer a 2-year warranty on all labor.